Policies

CANCELLATIONS:

Bookings cancelled 14 days or more before the arrival date receive a 50% refund, or you can reschedule for a day that suits you better.  Rescheduling is always free.
Note: Once you’ve rescheduled you cannot claim the 50% refund portion of the intial booking.

PARKING:

We have free private and secure parking available just for you.

RESTRICTIONS

You may not bring the following into the Guest House Premises:

  • pets (except for registered guide dogs) or livestock
  • Flame or fire of any kind – including candles or cigarettes
    • There is no smoking of any kind in or around the suites.  For those who would like to smoke there is a communal firepit in the back of the house to enjoy
  • any electrical appliances and/or equipment for heating and/or cooking purposes

DAMAGE

You are liable for any damage howsoever caused to the allocated room(s) or to the Guest House premises or property caused by you or any persons in your party (whether or not staying at the Guest House) during your stay. Whale House Guest House reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by Whale House Guest House Inc. as a result of the aforesaid. Regardless, Whale House Guest House Inc. further reserves the right to commence legal proceedings against you without notice.

ENVIRONMENTAL:

Environmental stewardship and conservation is important to us. All our water is sourced from natural springs, is chlorine free, and better than any bottled water you’ll find on the market. Because we have a limited supply we ask you to be conscious of your consumption by doing basic things like turning off the water when you brush your teeth and limiting showers to less than 5 min. All waste is also processed onsite by our natural bio-filter, so we ask you to avoid antibacterial soap, compost your food waste (we provide all composting facilities), and keep everything except for human waste out of the toilet.
Because we’re in the Witless Bay Ecological Reserve (and because we like the planet in general) we do our best to minimize our impact on the surrounding ecosystem. We ask you to be mindful of the same during your stay with us.

WASTE MANAGEMENT:

We treat all waste onsite with our all natural bio-filter, which basically uses good bacteria to break down the pee and poop we flush down the toilet. This mean antibacterial soap is bad for our bio-filter since it will kill the good bacteria. As for what goes down the toilet, only pee and poo should be flushed. This means anything else (including used toilet paper) needs to go in the provided waste bins. Same goes for diapers, feminine products, “flush-able” baby wipes, condoms, paper towels, GI Joe figures, etc. – they all go into the waste basket.

COMPOST:

We compost all plant based food scraps and egg shells. We provide compost bins for you to use. We use the food scraps to feed our organic garden (circle of life).

WATER:

All our water comes from a freshwater onsite underground spring. It’s chlorine free, ultra-filtered, and better than any bottled water on the market. It’s also in a limited supply, so protecting this finite resource is super important. That means limiting showers to under 5 min, turning off the taps when you brush your teeth, and generally being mindful.